How Microsoft Fixed Windows Updates that Break VPNs

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There is a solution to the problem of disabling a VPN, but there are some nuances.

Microsoft fixed an issue that caused VPN connections to stop working on client and server platforms after installing the April Windows updates.

Affected Windows versions include Windows 11, Windows 10, and Windows Server 2008 and later. Although Microsoft did not provide the exact cause of the problem, home users are encouraged to use the Windows Help app, and corporate customers are encouraged to contact the dedicated Support for Business portal.

The full list of affected Windows versions and May cumulative updates that fix VPN issues includes:
  • Client versions: Windows 11 22H2/23H2 (KB5037771), Windows 11 21H2 (KB5037770) and Windows 10 21H2/22H2 (KB5037768);
  • :Server Versions are Windows Server 2022 (KB5037782), Windows Server 2019 (KB5037765), Windows Server 2016 (KB5037763), Windows Server 2012 R2 (KB5037823), Windows Server 2012 (KB5037778), Windows Server 2008 R2 (KB5037780) and Windows Server 2008 (KB5037800).

Administrators who can't immediately install the May Patch Tuesday updates can temporarily resolve their VPN issues by removing the problematic April cumulative updates. However, since Microsoft includes all the fixes in one update, removing the April updates will also remove all the fixes for vulnerabilities, although it will fix the VPN issues on Windows.

Recall that at the end of April, Microsoft updated its operating systems to fix a bug related to incorrect messages about BitLocker disk encryption in some Windows-managed environments. The problem affected MDM platforms such as Intune, and could also affect third-party MDM solutions. The problem did not have a significant impact, but such errors caused concern among administrators.
 
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