Insurance company Fidelity admitted that profit is more important than customer data security

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The company explained why it is not afraid for its finances after a cyberattack.

Fidelity National Financial( FNF), one of the largest providers of real estate insurance and mortgage operations in the United States, was the victim of a cyber attack. In November last year, hackers penetrated the company's IT systems, obtaining data from 1.3 million customers.

It is worth noting that for the first time unauthorized access to FNF systems was detected by a subsidiary of FNF LoanCare, one of the leading providers of loan servicing services. According to the firm, the hackers had access to the client's name, address, social security number, and loan number.

As a result of the attack, the company had to temporarily disable some of its IT systems, which affected the provision of real estate and mortgage services. Real estate agents, home buyers, and many others involved in transactions were stranded in the days after the attack, as sales of properties failed to complete.

The ALPHV group (BlackCat) claimed responsibility for the attack, but the hackers did not disclose details about the stolen data. Shortly after the attack, the group's leak site, as well as the entire infrastructure, was seized by the FBI and other law enforcement agencies during an international operation to combat cybercrime.

So far, Fidelity National Financial has not identified the incident as a ransomware attack and has not responded to inquiries about the nature of the cyber incident.

In an updated report to the SEC, FNF disclosed additional details based on the results of its investigation. It was established that unauthorized access to the company's systems was obtained on November 20, 2023. At the same time, there was no direct impact on customer systems. Fidelity National Financial notified about 1.3 million customers whose data was stolen and offered them services to protect their personal and financial information.

The company also reported several lawsuits related to this incident. Despite the situation, Fidelity is confident that the incident will not have a significant impact on the company's financial condition, given net income of more than $1 billion in 2022 and more than $500 million in the current fiscal year. The company's total assets amount to $74 billion. Fidelity continues to take measures to ensure the security of its operations, restore systems, and respond to the incident.
 
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